Watch it work, not just wait for it. Every run logged: what came in, what went out, what needed a human. Most automation is a black box. You set it up, it runs, you hope it's working. When something goes wrong you find out from a customer, not from the agent. This is the Infosec Questionnaire Responder. Live. 12 runs this week. 92% auto-resolved. 9:14 AM: 18 questions drafted, cited SOC 2 report. Answered. 7:02 AM: 2 low-confidence answers flagged for review. Needs review. Yesterday, 4:41 PM: 6 questions drafted, approved in 12 minutes. Answered. Yesterday, 11:20 AM: contract terms question routed to legal. Escalated. The agent knows what it knows, flags what it doesn't, and routes what it can't handle. Every decision logged. Every handoff visible. Nothing disappears into a queue. 92% handled without a human. 8% escalated to exactly the right person. That's not a black box. That's a system you can actually trust. What's the workflow at your company where nobody knows if it's actually running until something breaks?