David Cancel(@dcancel):Every customer has the one workflow no vendor will ever build for them. Now they can build it themselves. Smart companies will hand them the tools, not fight it 🔑

2026.11.06 17:00

Every customer has the one workflow no vendor will ever build for them. Now they can build it themselves. Smart companies will hand them the tools, not fight it 🔑

sarah guo@saranormous

2026.11.04 18:48

a few years ago, I started out skeptical that many non-engineers really wanted to make/mod their own personal software -- but I've come around, think I was wrong. range of desires from: - I feel so powerful - no one will make me the workflow/personalization I need - can I just PM the product for a few weeks and fix this thing that is driving me crazy obvious in retrospect, but if the ease:power ratio is good enough, of course people will make their own software