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General Catalyst
@generalcatalyst
Meet GC
加入 April 2009
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.@maitreya_wagh and @xan_ps watched voice AI demos work perfectly in labs, then break in Mumbai call centers: customers code-switching mid-sentence, connections dropping, reality exposing every edge case. They'd seen this pattern before—Maitreya shipping products at Datamuni and Bain, and Prateek scaling infrastructure at Zomato and Atlassian. So they built @bolna_dev to work in the complexity of enterprise environments. India runs on a billion business calls daily. Most are still manual, expensive, fragile. Bolna built an orchestration layer that lets enterprises deploy multilingual voice agents at scale, without vendor lock-in or brittle systems. Their platform already handles thousands of concurrent calls. Customer service reps now manage escalations while Bolna handles routine queries in Hindi, English, and Hinglish without dropping connections. We're backing Maitreya, Prateek, and the Bolna team from day one. More from @neerajarora, @yuris, @AkarshS27, and @SiddhantD06:
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