Jeff Teper(@jeffteper):Customer expectations are growing. Businesses need to move faster to drive satisfaction and growth. The latest agentic technologies are finally letting us breakthrough. Today, we're launching Microsoft Contact Center Intelligence. It is a solution that delivers business outcomes quickly - working with your existing Contact Center. Excited to help businesses to turn customers into fans!

2026.10.21 15:41

Customer expectations are growing. Businesses need to move faster to drive satisfaction and growth. The latest agentic technologies are finally letting us breakthrough. Today, we're launching Microsoft Contact Center Intelligence. It is a solution that delivers business outcomes quickly - working with your existing Contact Center. Excited to help businesses to turn customers into fans!