raulk(@raulvk):award to the most European company on Earth. timeline reconstructed: - dude scheduled immediate drive replacement on Friday evening - assignee said: nah, I can’t be bothered, i have plans to drink wine and smoke in 1h - they don’t work on weekends - their “24/7 service” is a façade - they just inform you that critical issues wait til Monday kudos @ovh_support

2026.09.20 21:23

award to the most European company on Earth. timeline reconstructed: - dude scheduled immediate drive replacement on Friday evening - assignee said: nah, I can’t be bothered, i have plans to drink wine and smoke in 1h - they don’t work on weekends - their “24/7 service” is a façade - they just inform you that critical issues wait til Monday kudos @ovh_support_en

raulk@raulvk

2026.09.19 17:54

lol, @OVHcloud literally ghosted me. so incompetent. - disk controller fails Friday AM - kernel marks disk as dead - i backup and open a ticket to replace the nvme - in 5 min, guy named “Loick” marks as critical - schedules the replacement in 10min - 24h passes, nothing has happened - nobody answers; critical ticket remains open (beautiful SLA!) to be fair, this being France 🇫🇷 I guess they had to rush out to an urgent demonstration, or spontaneously decided to strike