$META IS TESTING HUMAN OPERATORS BEHIND SOME MUSE AI PHONE CALLS
The experiment began shortly after Meta launched Muse’s phone-calling feature, according to internal posts seen by Reuters.
Some employees have raised privacy concerns, warning that users could share sensitive information without realizing a call-center contractor is involved.
Meta says the test is internal for now and is being used to work through safety and privacy protections.
If the feature launches publicly, the company says it will include proper disclosures.
Source: Reuters
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