Great organizations tend to share a common trait: restlessness. When circumstances shift, they reinvent how they deliver. For many organizations, those moments of hard change come during times of upheaval. For the AAA, that moment came in the 1990s with the launch of its Case Management Centers. By the 1990s, the AAA was doing things in ADR that few others had dared, including expanding globally. But first, it needed to prove that it could streamline case administration at home. Discover how did they accomplished this feat here: #AAA100# #Arbitration# #CaseManagement#

Today, it can feel like ADR's core values are falling out of public favor. The overall message seems to be that aggregating power to force the other side to bend to your will is in, while reaching mutual understanding is out. This is why ADR matters more now than ever before. CEO Colin Rule argues that now is not the time to give up. In fact, in celebration of the AAA’s 100th anniversary, now is the time to employ ADR to handle the crises impacting our legal system and communities. Read more on our blog: #AAA100# #ADR# #DisputeResolution# #Arbitration#