Should customer service agents reveal who they are? PHBS Assoc. Prof. Jooyoung Park's co-authored paper is out in Information Systems Research. Through large-scale field experiments and controlled studies, the findings show that identity disclosure is generally beneficial. Yet, the embedded ethnic cues can shape customer perceptions in unexpected ways, influencing both provider selection and satisfaction outcomes. Read the full paper: #Pekonomist# @pku_phbs

What does carbon neutrality mean for global trade? 🌱 On June 16, #PHBS# and the Peking University Institute of Carbon Neutrality co-hosted the Carbon Economics Salon Series in Shenzhen, bringing together nearly 100 scholars, industry experts, and institutional representatives. From green trade barriers and carbon markets to AI’s role in carbon governance, the discussions explored how the low-carbon transition is reshaping global economic rules, with China’s “dual carbon” goals as part of the bigger picture. One key takeaway? Carbon neutrality is not just about cutting emissions. It is also reshaping how markets work, how trade rules evolve, and how global cooperation is forged.

From @WSJFreeEx via @WSJOpinion: The national Sabbath is a good opportunity for Jews to recognize both their role in this great country and what this country has meant for their safety, security and opportunity, writes @TeviTroy

What does a Nobel Prize-winning economist think about AI, research, and rational expectations? Professor Thomas J. Sargent, a 2011 Nobel Laureate in Economics, joined PHBS students for a lively roundtable at the “Dialogue with a Nobel Laureate” tea talk. During the conversation, students raised questions spanning AI in research, career planning, innovation, US-China relations, and the PhD journey. Professor Sargent shared his insights: AI should complement our thinking instead of replacing it. The true value of AI lies in helping us deepen our grasp of fundamental principles, rather than simply generating outputs. He also explained how rational expectations theory evolves alongside AI, and reminded young researchers to focus on timeless core principles, not just trendy topics. Scan the QR code and read the full story to explore Professor Sargent’s thoughts on economics and artificial intelligence. #PKU# #PHBS# #NobelLaureate# #AI#