We were remodeling a client’s bathroom today and one of the steps going upstairs was loose. My guys had walked over it a quite a bit. I walked over it too. Finally I said, Guys, fix that step. Wasn’t part of the bathroom. Wasn’t on the estimate. Wasn’t our fault or our problem. But we’re already here. Take the extra few minutes and leave their house better than we found it. That’s something I want every guy who works with me to understand and to pass down. It’s not always about what you’re getting paid to do. Sometimes you just fix the damn step.

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And that’s what happens when you don’t cover up drains when you remodel. Especially during demo. Now that’s a shitty tile. Literally. That showed up few days after we were done with this bathroom because it clogged everything. The past couple months have been, well… shitty. And because of that we’ve got some improvements to make. Checklists and systems are being put in place to make sure stuff like this doesn’t happen again and that we don’t start going backwards on projects. Growing a business is funny. Sometimes you think you’ve got everything figured out and then you get punched in the mouth and realize there’s still a whole lot to fix. But even when things aren’t going great, I have to remind myself… I’m alive. I’m healthy. I get to do something I actually like. I get the challenge of growing a business. I’ve got my family. My friends. So much more. And ultimately Jesus Christ is my Lord and Savior. Which is everything. Without that there’s nothing. Seriously, I’ve got it made. Just gotta fix the shitty parts sometimes.