CBT News(@CarBizToday):High performers don't skip routines because they don't care. They skip them because nobody has made those routines worth showing up for. Before blaming the salesperson, Glenn Lundy says managers need to take a hard look at what they're actually asking people to show up to. "What are you doing at 8:30 in the morning that would entice them to show up on time?"

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CBT News@CarBizToday

2026.08.12 23:04

High performers don't skip routines because they don't care. They skip them because nobody has made those routines worth showing up for. Before blaming the salesperson, Glenn Lundy says managers need to take a hard look at what they're actually asking people to show up to. "What are you doing at 8:30 in the morning that would entice them to show up on time?"