Most people who yap for a living have no idea what IT means in this context. You cannot even begin to tackle waste, fraud and abuse if you don’t have a system of record, if there’s zero transparency in that system. If there’s 20 different systems that can’t talk to each other. If you can’t see where the money is flowing. If we’re still using a mine in Pennsylvania to house the federal government’s retirement records. “Why are they focused on IT?!?” Is an effective but extremely dumb meme. It’s a language problem because the smartest engineers on the planet are doing something different than what Gretchen Carlson assumes they’re doing. I remain convinced that this is a generational issue— that young people naturally intuit how technology works while professional yappers on CNN do not. And I’m optimistic technology will not be so foreign in a few decades and that both sides will be able to understand why it’s important.