Airbnb Help(@AirbnbHelp):We remove reviews that violate our policies, and hosts can't delete them. Only guests who actually booked the stay can leave one. Ratings on Airbnb skew high partly because we remove listings that fall short of guest expectations.

Airbnb Help

@AirbnbHelp

Official support handle for @airbnb

加入 July 2014

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Airbnb Help@AirbnbHelp

2026.10.05 22:12

We remove reviews that violate our policies, and hosts can't delete them. Only guests who actually booked the stay can leave one. Ratings on Airbnb skew high partly because we remove listings that fall short of guest expectations.

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