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Who will you learn from at #CRSScottsdale# this Fall?
Hear CX leaders from @ritzcarltonyc, @GetCorpay, @zillow, @turo, @YETICoolers, @MercedesBenz, @Microsoft, @Intuit, @priceline, @StateFarm, @Travelzoo, @CoxComm, and more.
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#ExecsInTheKnow#
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Is your customer support experience designed around your customers or your organization?
At #CRSScottsdale#, @zillow's Phoebe Schultz will share how the company is rethinking self-service and treating support as a strategic CX tool.
📖 Read the blog:
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What if your CX metrics look good, but your customers are still struggling?
At #CRSScottsdale#, @johnsoncontrols and @COPC will share how they mapped a real customer journey to uncover gaps hidden behind strong satisfaction scores.
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The CX conversations evolve, but the community at CRS only grows stronger.
Experience intimate executive networking, AI insights, and peer collaboration at CRS Scottsdale (Sept 30 - Oct 2).
👉 Join us:
#CustomerExperience# #CXLeadership# #CRSScottsdale#
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What makes Customer Response Summit (CRS) different?
Diane Crane, Director of Customer Care at @Keurig @drpepper, highlights the intimate, collaborative setting for real #CX# peer learning.
Join us at #CRSScottsdale# (Sept 30 - Oct 2):
#ExecsInTheKnow#
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Looking for a CX event that actually delivers? CRS Scottsdale 2026 (Sept 30–Oct 2) offers intimate executive networking that lasts.
What makes CRS different from other CX conferences? 📖 Read:
👉 Join us:
#CRSScottsdale# #CX#
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Why do #CX# leaders keep coming back to the Customer Response Summit (CRS) year after year?
Hear why @Microsoft's Dima Cichi values CRS for its intimate setting and meaningful networking.
Join us this Fall in Scottsdale! Register:
#CRSScottsdale#
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At CRS Scottsdale, Julio Lopez of @ritzcarltonyc will share how his team uses AI, customer insights and predictive intelligence to create more thoughtful, personalized experiences.
👉 Learn more and register:
#CRSScottsdale# #AI# #CustomerExperience#
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CRS Scottsdale Early Bird ends August 28. Register by then and save $300.
Join CX leaders for honest conversations, practical insights, and connections with people who understand the work.
📍 Scottsdale | Sept. 30–Oct. 2
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#CRSScottsdale#
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What makes an enterprise customer experience conference worth the travel? ✈️
Join us at Customer Response Summit (CRS) Scottsdale (Sept 30 - Oct 2, 2026) for practical contact center AI strategy and peer benchmarking.
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