Onboarding vs Adoption: Onboarding checklists ≠ real usage Use shared @SlackHQ/@Microsoft Teams/@discord channels for ongoing CS dialogue Drive true adoption! Free: #CustomerSuccess# #TetherChat#

CS teams: Drive product adoption with shared channels in customers' @Microsoft Teams/@discord. Real-time @SlackHQ sync, no friction. Faster adoption, less churn! Free beta: #CustomerSuccess# #TetherChat#

Build a clearer path from Copilot trial to adoption. The Copilot in 30 Customer Success Planner gives partners and customers a guided way to align on next steps and plan for conversion. See the setup demo: #MSPartner#

Plain SF - our new office as of one hour ago :) We're hiring: – Account Executives – Field Marketing – Product Marketing – Demand Gen - Customer Success – Generalists / Former and Future Founders – Solutions Engineering Also, if you need a place to work from for a few days or a few weeks, let me know :)

Day 3 of Grok Bot Galaxy is LIVE After building a company from scratch with Grok Bot over the last 3 days....today they actually launch it Marketing, customer success, final build decisions and the full launch This is where the whole experiment comes together

alright bois i'm back on X the everything app Last few weeks, the entire team @supermemory was focusing on engineering, product and I personally was mainly doing enterprise customer success (which now feels fun!) was trying to find the magic. we have it now :) some insane stuff coming soon

We're opening our first Latin American office in Mexico City. Nearshoring and broader shifts in regional trade are driving increasingly complex cross-border legal work while AI adoption among legal professionals across the region is accelerating. We want to be on the ground to support that transition. We're starting with a local team in customer success, legal engineering, and go-to-market. We build @WeAreLegora in close collaboration with the organisations that use it, and that works best when we show up in person, hearing what's working in real time. This is our 17th office globally. More than 1,500 organisations across 50 markets now run on Legora.

Oracle $ORCL was just awarded a $3.3 Billion contract with the 🇺🇸 Navy for a 5 year ordering period "This contract will enable customers to procure Oracle software licenses (perpetual and subscription), software maintenance and support renewals, software as a service, customer success services, and Oracle consulting services to support IT operations across the DOW Enterprise."