Slack
@SlackHQ
On a mission to make your working life simpler, more pleasant, and more productive.
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Congrats to the Claude team on Claude Duet! 🎉
Connect Slack and let the agents play digital defense on your unread messages, preserving your focus time. 🛡️
We’re opening a research preview of Claude Duet, a new app where Claude works as a proactive agent.
It comes to you with what needs your attention, completes tasks you ask of it, keeps working when you step away, and checks with you before it acts on your behalf.
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💬 Kick off onboarding with a single @SlackHQ message.
Trailblazer @IAmKapilBatra joins @JenWLee in an episode of How I Solved It to show how specialist agents can turn days of IT, HR, and Facilities tasks into a 60-second automated workflow.
Watch the full episode:
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What if the next interface for work isn’t another app?
At #DF26#, @iamwill, @SlackHQ CRO Zach Ciliotta-Young + Nadia Hansen explored a future shaped by personal AI agents, voice, and more natural ways to get work done.
Less navigating. More asking. More doing.
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Feedback is a gift. 🎁
Slack Code makes it easier than ever for anyone to receive it, review it, and act on it, right alongside their team and agents.
Hear more from Matt Lewis on how the @Vercel Agent shows up in Slack Code.
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Slack Frontline is the mobile-first way to bring retail, healthcare, construction, manufacturing, and hospitality teams into the same work OS as HQ.
Capturing a 200mph moment requires communication that never hits the brakes ⚡️
Go Inside @F1® with @DanielRicciardo to see how the social team stays perfectly in sync using @SlackHQ — quickly turning around unforgettable content
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Meet Slack Frontline: everything you love about Slack, streamlined for the people on the floor, in the store, and more.
One work operating system for everyone on the team. See it in action. 👇
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Slack Frontline is the mobile-first way to bring retail, healthcare, construction, manufacturing, and hospitality teams into the same work OS as HQ.
Lucky for you, we’ve got the Agentic Enterprise Playbook right here:
6 chapters. Practical guidance. Real examples. A step-by-step path to becoming an Agentic Enterprise.
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Service Insights, analytics powered by Tableau Next, is available out of the box with Service Cloud. Learn more:
📊 Track case volume, escalation trends, first-contact resolution, and customer satisfaction across channels and priorities.
💬 Ask plain-language questions via conversational AI to get trusted, real-time answers without building custom reports.
⚡ Gain instant visibility into handle times, queue wait times, and rep utilization to balance workloads across every channel.
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🎬 Slack School | How to Use MCP in Slack
You down with MCP? Yeah, you know me! 🎤 See how MCP differs from APIs and how agents discover and call tools through an MCP server. Class dismissed! 🔔
📚 All Slack School episodes:
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The #TDX27# Call for Participation opens at the end of October. 🎤
Start preparing your session ideas to share how you’re solving real-world challenges with @Salesforce, from innovative agentic experiences and implementations to technical deep dives and lessons learned.
📍 San Francisco and on Salesforce+
🗓️ March 10–11, 2027
❓ Check out the CFP FAQ to learn more:
🔔 Save the Date for TDX:
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Gotta keep 'em on their toes somehow. 🤗
.@SlackHQ just unlocked multiplayer mode—with Slack Code
Watch Katie Steigman show how a code channel turns a bug report into a shipped fix — in real time, with the whole team and their AI agents working the same thread.
That's what multiplayer AI looks like: not one person prompting in private, but people and agents like Claude Code, GitHub Copilot, and Devin building together, in the open.
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Gamma 5 comes with a brand new suite of connectors!
You can now connect @SlackHQ, @NotionHQ, @meetgranola, @clay, @salesforce, @airtable, @linear, and more directly to Gamma.
Just toggle on any connector (or multiple) in our prompt window and generate presentations with your latest data and company knowledge.
Bring all your context into Gamma 5.
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Drumroll, please... 🥁
Meet our Golden Hoodie winner: Gigi Chan! 🥇
From her first steps in the Slack community to becoming one of its most impactful builders, Gigi's story is proof that showing up and giving back changes everything. Hear more about Gigi's journey, as well as what's next.
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The problem: years of decisions buried in Slack.
The fix: his firm started building it in-house. Then Slack shipped a solution, Today in Slack.
@Jason, co-host of the @theallinpod, to @Benioff at Dreamforce: "I think Salesforce is Slack. Slack is the oracle."
Hear the full story for yourself.
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"As [Fortune 500 companies] are testing new features, they are taking those learnings and bringing them to everyone else. That breakthrough becomes everyone else's starting point, and Slack is where all of these companies are making that connection." - @alliekmiller #DF26#
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Writing code has become a conversation. With Slack Code, anyone in your org can become a builder — design, marketing, product, and engineering, working together with coding agents in one channel, like a team sport. #DF26#
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Less time navigating systems. More time with customers. That's the @stripe story on Salesforce + Slack. #DF26#
