AI is making work both better and harder: regular AI users report higher job satisfaction, but it’s also increased mental strain from using it.
Most companies try to solve this problem with AI tools, but BCG's fourth annual AI at Work survey points to something different.
Among employees who receive clear strategic direction on AI, outcomes are better across the board. More value captured, higher job satisfaction, stronger trust in leadership.
Strategic clarity isn't only a communications exercise. It's a leadership commitment.
Read BCG’s 2026 AI at Work report here: