Elise Labs
@elise_ai
Engineering at EliseAI. Building vertical AI for housing and healthcare.
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During @Techweek_ by @a16z, EliseAI and @Baseten are hosting a Mario Kart tournament 🚗
But before the competition begins, our Head of Applied Research Mario Martone will sit down with Baseten's Co-Head of Model Training @oneill_c to cover what it took both teams to fine-tune and run open-source models at scale, including what surprised them along the way.
Bring your A game ↓
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We partnered with @a16z to look at data from the millions of renter conversations we handle every month. We found that AI-handled calls now last as long as human ones.
Part of how we got there is by partnering with teams like @cartesia to improve latency and voice quality.
We switched to Sonic 3.5, Cartesia's newest text-to-speech model, and saw nearly immediate results: a 2.9% lift in conversion and 12.2% increase in customer engagement.
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EliseAI processes millions of conversations every month across housing and healthcare.
We needed a critical voice agent feature to respond in under 1.3 sec. At anything slower, the conversation stops feeling natural and users stop engaging.
We set out to build our own and worked with @baseten's research team to fine-tune a smaller open-source system—hitting 250ms latency at 99% accuracy.
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