MTS(@MTSlive):What happens to SaaS when agents do all the clicking? @sonicaghi, CEO and co-founder of Kong. "Most of the flashy SaaS companies will just become an API key in somebody's .env file embedded into agentic coding loops." "Think about Salesforce... Marc Benioff just announced Atlas 360. A $40-50 billion revenue business rebuilding itself to be agentic consumable. All MCP and APIs. All programmatic access for agents." "What Intercom did with Fin was the playbook: go headless, just an API. Reuse the same data, the same customers, the same key features, but expose them as APIs."

2026.06.16 21:26

What happens to SaaS when agents do all the clicking? @sonicaghi, CEO and co-founder of Kong. "Most of the flashy SaaS companies will just become an API key in somebody's .env file embedded into agentic coding loops." "Think about Salesforce... Marc Benioff just announced Atlas 360. A $40-50 billion revenue business rebuilding itself to be agentic consumable. All MCP and APIs. All programmatic access for agents." "What Intercom did with Fin was the playbook: go headless, just an API. Reuse the same data, the same customers, the same key features, but expose them as APIs."