To everyone who has reached out with concern, trust, and support—thank you. It means so much to us. 💛
Since the incident began early this morning, our Binance team has been working around the clock to protect users and move the response forward.
📌 Current progress:
▫️ Nearly $3 billion in related assets has been frozen with support from industry partners. Tracing and recovery efforts continue.
▫️ Binance will cover losses resulting from the theft through the SAFU Fund and its own corporate funds.
▫️ Withdrawals are temporarily suspended; deposits remain operational.
▫️ Security reviews and investigations are ongoing.
We know trust is earned through actions and clear communication. We’re asking for your continued trust as we work through this, and we’ll keep backing that request with updates and accountability.
As your account manager, I’m here to listen, follow up on your concerns, and share confirmed developments as soon as I can.
Please stay alert to impersonators and suspicious links. Never share your password or verification codes. With so many unverified claims circulating, please check Binance’s official channels before acting on information.
Thank you for standing with us. We remain focused on protecting our users and seeing this through. 🙏🏻