I was chatting with a $100M GMV brand yesterday about blockers to automate more with AI. They faced a roadblock: it's truly hard to integrate their stack with Gorgias' AI agent. That's a topic we spent time discussing with Chris Long at the last DotDev, and there's a lot that we can do working with partners to solve this issue. So we're releasing 51 new actions for AI agent: - Subscriptions: cancel, pause, resume, skip delivery, update billing date and shipping address with Smartrr (on top of existing ReCharge and Skio integrations) - Returns: initiate, check eligibility, retrieve status and details, add notes, flag for review, and cancel return requests with Loop, ReturnGO, Redo, and Baback - Loyalty: check points and VIP status, award or remove points, retrieve rewards, and redeem rewards with LoyaltyLion, Rivo, and Okendo - Store credit: check balances, issue goodwill credit, create gift cards, and deflect refunds with - Shipping: retrieve shipment information and tracking events with Sendcloud More to come soon. Thanks Fraser Bruce for making this happen 🙌