Seven coworkers from my Tokyo office went to Baton Rouge, Louisiana, on a business trip. Their client took them to an LSU game. Saturday night. 102,000 people. At my company, every trip ends with a written report. Section 5 is "Observations on local culture." Usually people write "The hotel was clean." This time, all seven wrote about one football game. I'm allowed to share Section 5. "Strangers fed me for four hours. I do not know a single name. I do know whose mother's jambalaya is better. Apparently this matters a lot." (Sales, 29) "Could not hear for two days. Would like to lose my hearing there again." (Engineering, 41) "A man in purple overalls taught me a cheer for 20 minutes. The meaning remains unclear. I asked him. He doesn't know either." (Accounting, 35) "A woman handed me her baby so she could high-five people. I held a stranger's baby during a touchdown. Nobody in Japan has ever trusted me this much." (Planning, 33) "Too loud. Too hot. Too many people." (Our department head, 58) The next morning, he submitted a revised report. Version 2. At my company, nobody revises a report after it's stamped. It has happened twice in 40 years. Here's why. In the second quarter, the heat got to him. A dad in the next row, maybe 35, with two little kids, saw his face go pale. He gave him their seats in the shade. Gave him their last cold water. Then walked him to first aid himself and stayed until he was okay. He missed the entire second half. LSU won on the last play. He heard the stadium explode from a parking lot. Our department head apologized about ten times. The dad said, "There's another game next week, sir. There's only one of you." Section 5, Version 2: "Too loud. Too hot. Too many people. Requesting permission to go back."