Eric Ciarla (hiring)(@ericciarla):daily reminder that payments are part of the product. trivial example but my favorite burrito spot recently went cash only. it’s super inconvenient and made me switch back to chipotle. you can have a better core product, but if the payment experience sucks, people churn.

Eric Ciarla (hiring)

@ericciarla

Co-Founder @ Firecrawl (YC S22). Previously Mendable.

Joined March 2022

656 Following 17.8K Followers

Eric Ciarla (hiring)@ericciarla

2026.08.18 01:33

daily reminder that payments are part of the product. trivial example but my favorite burrito spot recently went cash only. it’s super inconvenient and made me switch back to chipotle. you can have a better core product, but if the payment experience sucks, people churn.