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Yi He
@heyibinance
Co-Founder & Chief Customer Service Officer
@Binance
, Holder of #
BNB
#
Joined June 2018
1.4K
Following
619.2K
Followers
Yi He
@heyibinance
2026.06.14 21:59
非常感谢大家今天对于币安VIP客服的批评与建议,我们多个部门认真逐条阅读和反思,未来将在工作流上进行系统调整,包括不限于VIP等级设置,服务流程和部分人员投诉及部分类型用户没有完全覆盖。 目前私信部分朋友的投诉沟通障碍是在本地即时通信软件,出于隐私保护建议大家尽量使用币安用户中心的客服通道和VIP通道,如果站内为您分配的客户经理和客服做得不好,欢迎在App内及时升级问题,也欢迎随时推特私信我们的本地工作人员和我本人投诉。
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