Great post both if you’re driving AI in an enterprise or building for an enterprise.
AI productivity gains are going to wildly vary - much wider than you think - because what you can do at the frontier is so significant if you fundamentally change your workflows to support agents. The challenge is that most people won’t or can’t naturally do this because of the complexity it entails.
Thus, a large amount of automation with agents is going to come from just getting agents wired up into a workflow that the user never ends up noticing or caring about:
“For everybody else, the work has to get done without them changing how they work, which means the AI goes into the background. Why do you need AI to be prompted by a human anyway? Just figure out what the most repetitive processes are, build agents in your existing systems of record that employees are used to”
This is the real work ahead for most enterprises right now that want to get significant gains from AI. A lot less “let a thousand flowers bloom” and more “pick off the 10 highest leverage things in the enterprise and apply automation to them”. There’s no real shortcut here.