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Sorare Support
@soraresupport
Follow for updates on product issues, bugs & fixes across @sorare@SorareUS ⚾ 🏀. For customer support, please contact us using the link below ⬇
Joined April 2022
5 Following    13.7K Followers
Clarification on Global Cup Board & Leaderboard rules & Bug Fixed When we launched the Global Cup Board, it was possible to enter the same card into multiple competitions at the same time (the Global Cup Board and the Global Cup Leaderboard Classic). This was not intended. We have now reinstated the rule, as a card cannot be used in multiple competitions for the same game. As a result, we have removed any lineups from the Global Cup Leaderboard Classic that had a card already entered in a Global Cup Board. You can now re-enter your lineups ahead of the first Global Cup Game Week starting on Thursday. We identified a bug that prevented you from entering certain players in the Global Cup Board if they were already included in a Global Cup Leaderboard lineup from the previous Game Week We also identified a bug that prevented some players from appearing when building your teams for the Global Cup Board. Both issues have now been fixed. Thank you for your understanding.
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