Tanay Jaipuria(@tanayj):Salesforce announced Koa, their first CRM reasoning model, last week. It was post-trained on NVIDIA Nemotron 3 using a synthetic dataset modeled on decades of CRM deployments. On Salesforce's CRM benchmark, it matches or beats leading models with fewer errors

Tanay Jaipuria

@tanayj

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Tanay Jaipuria@tanayj

2026.09.23 18:14

Salesforce announced Koa, their first CRM reasoning model, last week. It was post-trained on NVIDIA Nemotron 3 using a synthetic dataset modeled on decades of CRM deployments. On Salesforce's CRM benchmark, it matches or beats leading models with fewer errors