$EGHT Q4 FY26 EARNINGS HIGHLIGHTS
๐น Revenue: $185.25M (Est $181.12M) ๐ข
๐น Adj. EPS: $0.11 (Est $0.08) ๐ข
๐น Usage-Based Revenue: +70%+ YoY
๐น Usage-Based Revenue Mix: 23% of service revenue, up from 14% last year
๐น AI Self-Service Interactions: More than doubled YoY
Other Metrics:
๐น 8x8 Intelligent Customer Assistant Contracts: +56% YoY
๐น Voice Self-Service Contracts: +71%+ YoY
๐น 8x8 Engage Customer Adoption: +300%+ YoY
๐น Messaging API Interactions: +218%+ YoY
๐น Voice API Interactions: +174% YoY
Product Highlights:
๐น 8x8 AI Studio: Early availability
๐น 8x8 Integration SDK: Generally available
๐น 8x8 Engage: Generally available
๐น Silent Mobile Authentication: Generally available
Commentary:
๐ธ โThese numbers tell you something important โ customers are using this technology because itโs actually working for them, not just because itโs available.โ
๐ธ โWhen messaging API interactions grow 218% year-over-year, that means organizations are reaching customers on the channels their customers actually use.โ