Decagon(@DecagonAI):We’re proud to welcome Snap Inc., the company behind @Snapchat, to the Decagon customer family. Snapchat has become one of the defining consumer products of its generation, giving hundreds of millions of people a more visual and personal way to communicate with friends and family every day. Decagon helped power millions of support interactions last quarter as part of an initiative that has reduced Snap's support ticket volume by 62% since the beginning of 2026. Excited to keep working with the Snap team.

2026.08.17 16:03

We’re proud to welcome Snap Inc., the company behind @Snapchat, to the Decagon customer family. Snapchat has become one of the defining consumer products of its generation, giving hundreds of millions of people a more visual and personal way to communicate with friends and family every day. Decagon helped power millions of support interactions last quarter as part of an initiative that has reduced Snap's support ticket volume by 62% since the beginning of 2026. Excited to keep working with the Snap team.