James Clear
@JamesClear
Author of the #1# NYT bestseller Atomic Habits ( I write about building good habits. Over 3 million people read my 3-2-1 newsletter.
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One of the most valuable skills in life is being able to see another person's perspective.
If you're going to someone's house, think about how it might feel to be the host. If you're creating a product, spend as much time as possible thinking like the customer. If you're calling customer service, think about how it might feel to be on the other end of the conversation.
The more clearly you understand the viewpoint of your spouse or customer or coworker, the better positioned you are to find a solution.
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The first minute of action is worth more than a year of perfect planning.
