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MEXC Customer Support
@MEXC_CST
CST - Customer Service Team
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Looking for your next trading home? Join MEXC and unlock up to 10,000 $USDT in rewards, a free VVIP experience, high-APR Earn opportunities, and more. Your next chapter starts here. 👇 #MEXC# #Next# #Chapter# #Event#
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🔑 A strong password is your first line of defense. Your login password helps protect your account and assets from unauthorized access. Updating it regularly—and whenever you suspect it may have been compromised—is a simple but important security habit. Here are a few best practices: ✅ Use a unique, strong password that isn't used on other platforms. ✅ Avoid sharing your password with anyone. ✅ Enable additional security features such as two-factor authentication. ✅ Change your password immediately if you notice any suspicious account activity. A few minutes spent strengthening your account security today can help protect your assets tomorrow. How long has it been since you last updated your password? 🔒 #MEXC# #AccountSecurity# #CryptoSecurity# #StaySafe#
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💙 You asked. Our CEO answered. Some of your questions made it into the latest CEO Inbox Q&A, where @usithetalk shared insights on the topics our community cares about most. Here's a quick look at what's inside: ✨ Building long-term trust 🚀 New opportunities on MEXC 🔮 What's coming next Your voice helps shape the future of MEXC, and we’re just getting started. 👇 What would you like our CEO to answer next? Drop your questions in the comments. #MEXC# #CEOInbox# #CryptoCommunity#
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Some of your questions made it into our CEO Inbox Q&A. 💙 Here are three highlights from @usithetalk's responses, covering trust, new opportunities, and what's next for MEXC. Your feedback helps shape what we build. Which topic would you like us to dive into next? 👇
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🛡️ Encountered an account risk review? Don't worry — the process is simple. Just visit the MEXC Help Center, submit your application, upload the required documents, and wait for the review. We'll help you get back on track as quickly as possible. 👇
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📄 MEXC Account Risk Review Guide Has your account hit risk control restrictions? Don’t worry — lifting them is simple! 🚀 How to Submit Your Application: 1️⃣ Visit the MEXC Official Homepage 2️⃣ Go to Help Center → Account Risk Review 3️⃣ Click Apply to access the document upload portal 4️⃣ Follow the on-screen instructions and upload the required documents 📤 🛡 Keep your account secure and trading smoothly!
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The mysterious voice has finally been revealed. 👀 Who’s really controlling your trades?😳 One says: “Follow your plan.” The other whispers: “100x?” 😭 Episode 6: Who Are You? Be honest, which one usually wins? 👇 Follow us for the next episode! 🎬 #MEXC# #Crypto# #FOMO# #RiskManagement# #CryptoMeme#
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📣 Have you completed the MEXC AI Quiz? Put your MEXC AI knowledge to the test and see if you can score 2/2. 📝 💙 Join the event, submit your answers, and don't miss your chance to participate. If you haven't entered yet, now's the perfect time! ⏳Ends Aug 5. #MEXC# #AI# #Quiz# #CryptoCommunity#
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It's quiz time! Have you been paying attention? 🎓 To enter: 1️⃣ Follow @MEXC + repost 2️⃣ Answer ALL the questions correctly. Reply in the comments. 3️⃣ Include your UID 15 winners split 300 USDT. Ends Aug 5.
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🎉Congrats to the lucky winners! 💙Happy trading and stay tuned for more events from #MEXC#! Didn’t win on this time ? Don’t be discouraged. 💙 Follow @MEXC_CST and stay tuned for our next event, more opportunities are coming soon! 🚀
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Share your recover story🏆 🏆 500 USDT Prize Pool — 25 Lucky Winners from the Winning Camp will each receive 20 USDT! 📅 Event period: Jul 26 - Jul 30 Behind every successful trader is a story of resilience. Whether you recovered from a bad trade, regained confidence after a loss, or overcame a challenge—we want to hear it. ✨ Your experience could inspire someone else's journey. ✅ Follow @MEXC_CST ✅ Drop your most creative answer in the official MEXC English Telegram group ✅ Fill out the form to qualify #MEXC# #Event# #Giveaway#
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📖 New to MEXC Predict? Understanding the interface is the first step toward making more informed predictions. This guide walks you through: ✅ To Beat Price ✅ Now Price ✅ Time ✅ Up/Down Buttons Save this guide and use it before your next prediction. 🚀 #MEXC# #Predict# #CryptoEducation# #TradingTips#
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Every detail matters. 👀 Learn how Up/Down Crypto Events work and start predicting with confidence. Try it now on the latest #MEXC# app:
📈 Trading without a Take-Profit or Stop-Loss? Don't leave your trades to chance. 🎯 Take-Profit helps you lock in gains. 🛡 Stop-Loss helps limit potential losses. A few seconds to set them could make a big difference. Check the below for a step-by-step guide. Setting Take-Profit and Stop-Loss for Futures Trading If you enjoyed it, don't forget to like and repost it to help more people discover it! 💙 #MEXC# #Futures# #TradingTips# #Crypto#
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⏰ Reminder! Have you submitted your guess yet? 🛰 Our satellites have locked onto one mysterious coordinate: 08°08' What do you think it stands for? 🤔 💰 Reply with your best guess for a chance to share 2,888 USDT! Don't miss your chance—join the discussion before it's too late. 👇
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🛰️ Our satellites have locked onto one set of coordinates: 08°08' What do you think it stands for? Reply with your best guess to win a share of 2,888 $USDT. How to join: 1️⃣ Follow @MEXC 2️⃣ Quote Repost with your guess + #MEXC# and your UID We'll drop one new clue every day until the destination is revealed.
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📢 Important Notice for ADA Network Users Following the Cardano (ADA) network upgrade, MEXC will update deposit addresses for: 🪙 ADA, FLDT, SNEK, MIN & NIGHT Please remember: 🔹 Deposits will be suspended from Aug 1, 12:00 (UTC). 🔹 Deposits resume on Aug 3, 12:00 (UTC). 🔹 Generate a new deposit address before making any deposits after services resume. 🔹 Do NOT use your old deposit address—it will become permanently invalid and may result in asset loss. Stay safe and thank you for your support! 💙 #MEXC# #Cardano# #ADA# #Crypto# Please refer our announcement:
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Share your recover story🏆 🏆 500 USDT Prize Pool — 25 Lucky Winners from the Winning Camp will each receive 20 USDT! 📅 Event period: Jul 26 - Jul 30 Behind every successful trader is a story of resilience. Whether you recovered from a bad trade, regained confidence after a loss, or overcame a challenge—we want to hear it. ✨ Your experience could inspire someone else's journey. ✅ Follow @MEXC_CST ✅ Drop your most creative answer in the official MEXC English Telegram group ✅ Fill out the form to qualify #MEXC# #Event# #Giveaway#
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📣 One Day Left! Tomorrow is your final opportunity to submit your ideas and be part of shaping MEXC's future. 💙 🎁 Share your suggestions for a chance to earn rewards. Who knows? The next feature our community loves could be inspired by you. Don't miss out—submit your ideas before the campaign closes! #MEXC# #Event# #Giveaway#
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This is the latest and it will remain available for everyone. 💙 📣 The Next Chapter Starts With Your Ideas! 🎁 The top 10 ideas will share a 1,000 USDT prize pool ✅ Follow @MEXC_CST 💡 What should we improve? 🚀 What new ideas would you love to see? 👇 Share your thoughts and make your voice heard! 📋 Check the comments for the submission form #MEXC# #Event# #YourVoice# #NextChapter# #Giveaway#
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📢 MEXC Will Support the Stacks (STX) Network Upgrade To support the Stacks (STX) network upgrade, deposits and withdrawals will be temporarily suspended. Network Upgrade: Jul 29, 2026, 03:00 (UTC) Deposit & Withdrawal Suspension: Jul 29, 2026, 00:00 (UTC) Please note: ✅ STX trading will remain available. ✅ No hard fork is expected. ✅ Deposits & withdrawals will resume once the network is stable. Please complete your deposits in advance if needed. #MEXC# #STX# #Stacks# #NetworkUpgrade#
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🚀 Unlock More Opportunities with the New VVIP Benefit! Position Limit Boosts are now available for eligible Advanced and Elite VVIPs. With higher position limits on supported new listings, you can enjoy greater flexibility when participating in new market opportunities. ✨ Available for eligible Advanced & Elite VVIP users 📈 Higher position limits on supported new listings ⭐ Qualification is based on your M-Score Not sure if you're eligible? Check your M-Score today and see if you qualify for this exclusive VVIP benefit. #MEXC# #VVIP# #MScore# #Crypto# #NewListings#
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✨ New VVIP Benefit is live: Position Limit Boosts Eligible Advanced & Elite VVIPs can trade supported new listings with higher position limits. 👇 See if you're qualified on your M-Score page:
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🔐 Security comes first. Sometimes, additional account verification may be required to help protect your assets and ensure account security. If your account enters a security review, MEXC provides a self-service Account Security Verification tool, allowing eligible users to securely submit the required information and complete the verification process. Before submitting your request: ✅ Prepare the required verification documents ✅ Ensure all information is accurate and clearly visible ✅ Follow the on-screen instructions carefully ✅ Track your application status after submission Security verification is designed to safeguard your account—helping ensure only the rightful owner can regain access when needed. Have you explored MEXC's self-service security tools before? #MEXC# #AccountSecurity# #CryptoSecurity# #SelfService#
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Looking for #MEXC# events, customer support, suggestions, updates or any related MEXC ? We’re here for all. @MEXC_CST 💙 Built by MEXC supporters, for MEXC supporters. 🔥 We believe in community. More importantly, we believe in you. Follow. Like. Share. Let’s grow stronger together. 🚀 #MEXCSupport# #Community# #Stronger# #Trading#
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🔥 Bigger. Better. Worth the Wait. The community has spoken. ✅ Option 1 received the most eligible votes. So we're rolling the 100 USDT prize into our next community event—making the reward pool even bigger. This wasn't the end of the prize. It was just the beginning. 👀 Stay tuned. The next event is coming soon... and it's going to be bigger than ever. #MEXC# #Community# #Giveaway# #StayTuned#
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🎉Congrats to the lucky winners! 💙Happy trading and stay tuned for more events from #MEXC#! Note: Rewards will be distributed to the winners’ MEXC accounts within 14 business days after the event announcement. Didn’t win this time? Don’t be discouraged🥹More exciting events and chances to win are coming soon! 🎁 Follow @MEXC_CST and stay tuned. 💙 #MEXC# #Event# #Giveaway# #ANSEM#
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$ANSEM: Bull or Bear? What’s your call?🤔 🏆 10 lucky participants from the winning camp will share 200 USDT 📅 Event period: July 17 to July 21 ✅ Follow @MEXC_CST ✅ Drop your most creative answer in the official MEXC English Telegram group ✅ Fill out the form to qualify 📈 Special Rule: If $ANSEM reaches $0.25 before July 21, ➡️ Bull Camp wins If it fails to hit the target or drops back down, ➡️ Bear Camp takes the victory #MEXC# #ANSEM# #Predict# #Event# #Giveaway#
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This is the latest and it will remain available for everyone. 💙 📣 The Next Chapter Starts With Your Ideas! 🎁 The top 10 ideas will share a 1,000 USDT prize pool ✅ Follow @MEXC_CST 💡 What should we improve? 🚀 What new ideas would you love to see? 👇 Share your thoughts and make your voice heard! 📋 Check the comments for the submission form #MEXC# #Event# #YourVoice# #NextChapter# #Giveaway#
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