Asana CPO
@ArBose argues that today's AI chat interface is fundamentally broken, predicting a future where AI agents know what you need before you even ask:
"I don’t think that many enterprises actually have long horizon agents running today. Almost everybody is using the chat tools to create content or to summarize meetings. In a year’s time, it’ll be the norm for long horizon complex workflows to be agentic."
"I think the current user experience for engaging with AI is broken. It’s a chat window. You have to come up with the creativity to ask it questions or provide it with a blurb of text and context and hope that the result is good."
"Proactivity is gonna be the big sea change, and it’ll take the impact of AI from a small percentage of people who actually use it today on a day-to-day basis to the mainstream."
@asana