Netlify(@Netlify):Here is the full walkthrough if you want to watch it work. A real support ticket goes in, and Jev comes back with the team that owns it, a frustration score, and a probability that it reads as urgent. The confidence value on each answer decides what gets handled automatically and what a person sees.

Netlify

@Netlify

Build with AI or code, deploy instantly. One platform built for agent experience (AX). Need support?

Joined June 2014

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Netlify@Netlify

2026.09.17 17:10

Here is the full walkthrough if you want to watch it work. A real support ticket goes in, and Jev comes back with the team that owns it, a frustration score, and a probability that it reads as urgent. The confidence value on each answer decides what gets handled automatically and what a person sees.