We've partnered with @stripe so customers can get answers and pay in the same conversation, with no transfer and no payment link. @CedarNY is one of the first to take phone payments through the integration. When a patient calls Cedar's agent Kora about a bill, they can ask about a charge, pay securely on their keypad, and get confirmation without leaving the call — and 71.3% of those calls end in a successful payment. "Medical bills create a moment of real anxiety for patients, and historically, getting a question answered and actually paying the bill have been two separate, disconnected steps. Working with Sierra and Stripe, we've closed that gap. A patient can call confused about a charge and leave the conversation with clarity and a resolved balance, in the same call." — Dugan Winkie, Chief Strategy Officer, Cedar Read more: