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Sierra
@SierraPlatform
We help companies build better, more human customer experiences with AI.
Joined February 2024
302 Following    13.7K Followers
Voice agents can handle increasingly complex calls, but often fail on the simple details. τ-Entity is a new benchmark measuring whether an agent can correctly capture details like names, phone numbers and email addresses, recognize when it might be wrong, and repair the mistake. Read more:
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