TechCrunch(@TechCrunch):Becoming CEO doesn’t mean you suddenly have all the answers. When Julia Hartz stepped into the CEO role at Eventbrite, she didn’t feel ready. In fact, the first word she uses to describe the transition is “terrifying.” On this episode of Build Mode, Julia talks about learning to lead in real time, the uncertainty that comes with taking the top job, and why even experienced CEOs are sometimes making it up as they go. Watch the full episode:

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2026.08.28 00:37

Becoming CEO doesn’t mean you suddenly have all the answers. When Julia Hartz stepped into the CEO role at Eventbrite, she didn’t feel ready. In fact, the first word she uses to describe the transition is “terrifying.” On this episode of Build Mode, Julia talks about learning to lead in real time, the uncertainty that comes with taking the top job, and why even experienced CEOs are sometimes making it up as they go. Watch the full episode: