Silicon Valley entrepreneur (cofounder@ TrialPay, Yub, Affirm, Point, TXN), investor (General Partner @a16z), husband, father and sarcast (one who is sarcastic)
How many things in the world are as they are because of friction and inertia? A lot!
What happens when “the marginal cost of arguing” goes down to zero?
Bad news for shitty companies providing shitty service. They have no idea what kind of storm is going to hit them.