We spend so much time studying how Stripe hires, how Airbnb designs, how Meta ships, how Jobs presented... According to @joulee, the useful question probably isn't “what do the best companies do?” It's “what are we unusually good at, and what kind of company should exist around that?” Julie Zhuo spent 14 years at Facebook and eventually ran design for the Facebook app. Then she started her own company and realized she couldn't copy Facebook. Her explanation was pretty simple: “I’m not Mark.” Companies have personalities just like people do. Their strengths and weaknesses often come from the same traits, which means copying another great company’s operating system can actually make you worse. Really loved chatting with Julie on The Library of Minds. Join the conversation by chatting with her Delphi: 0:58 - Why She Refused the CEO Title 6:48 - Delete Every Meeting but One 12:19 - The Oldest Interface Always Wins 15:40 - From Intern #1# to Facebook's Design Leader 21:08 - Writing the New Manager Bible 24:45 - How to Manage Agents