Diego R. Antunes
@drantunes
PhD in Computer Science đ Teaching thousands devs since 2009. đ¤ Today, researching and using AI, Agents and Agentic Workflows
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Today Iâm sharing a new @mastra template: Customer Support and Refund Agent.
It receives support messages (e.g. Intercom), triages them, and proposes or executes policy-based actions -- like issuing a refund (e.g. in Stripe).
Try it:
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Today, I want to share the new template for @mastra - Security Incident Triage and Response! An agent workflow receives security alerts, gathers evidence, processes the information, and recommends a containment action based on your runbooks -
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