this afternoon i have a client call who can only meet on microsoft teams.
so i create a microsoft teams account. set up a password, billing, 2FA, etc etc. an overly laborious process.
then i download their teams desktop app. log in, set up a passkey, re-enter my information to get that set up.
finally get to schedule a meeting, but i can't. so i click to see why. it's logged me out.
okay, microsoft. so i log back in.
but my account has been locked.
so i ask its chat bot why. no help, obviously, but it says open up a trouble ticket. okay.
so i fill out the trouble ticket form with my information and a description of what happened. again, laborious.
then i get an auto-response saying that i can't communicate with the support team because the email address i entered on the support ticket is the same as the email on the account that was locked.
microsoft, this is why everyone hates you.