My ₹10,000 got stuck for 7 days after a PNB ATM failure. I inserted my card, entered my PIN and initiated the withdrawal. My account was debited and the ATM started counting the cash. Then the electricity went off. The ATM shut down and restarted with the Windows logo. My money was debited, but I received no cash. I eventually got my ₹10,000 back after 7 days. Now think about someone who needs that money urgently for a hospital emergency, medicines, college fees or an important payment. What are they supposed to do? The bank can call it a technical issue, but for the customer it can become a real financial crisis. If banks want customers to trust digital banking, they also need to ensure that technical failures do not leave people without access to their own money. Your money should not be held hostage because an ATM lost power.