John Horton
@johnjhorton
Mind and Hand. Co-founder of @ExpectedParrot (YC F25)
3.3K Following 19K Followers
"Drone to the top"
My new industrial policy proposal for building out the commercial drone industry in the U.S. and allies
@johnjhorton I’d come out of retirement for Caltech. Used to run a mean 4.9 in HS as a 180lb DE; don’t sleep on us
Customer service is going to melt down when agents are besieging them demanding refunds, different subscription plans, disputing billing, etc.
Ten years ago I read *The Reputation Society* about how online reputation systems could reshape society.
E.g. Craig Newmark, founder of Craigslist, predicted the below.
Seems clear these high hopes haven't been realised.
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1) Milk
2) Cat
3) US Army Sergeant First Class with 6 overseas bars
Nice! (New user onboarding)
"Sure, sure, your survey software has question types like free text, multiple choice, matrix...but does it have 'Dino Runner' w/ extensive JSON-based performance logging? Hmm, well, @ExpectedParrot does. Frankly, it's table-stakes for today's enterprise-grade tooling."
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Amazon banning agents is the first opportunity I've seen since Amazon was founded for a startup to create an Amazon competitor. People will want agents to buy stuff for them. It will be one of the main use cases. And they won't want to use some Amazon-supplied agent to do it.
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digital twins: they work
AI models themselves are skeptical of fast-growth views. If you want to give your own predictions, see link in next tweet 1/
this is an interesting paper
