raulk(@raulvk):lol, @OVHcloud literally ghosted me. so incompetent. - disk controller fails Friday AM - kernel marks disk as dead - i backup and open a ticket to replace the nvme - in 5 min, guy named “Loick” marks as critical - schedules the replacement in 10min - 24h passes, nothing has happened - nobody answers; critical ticket remains open (beautiful SLA!) to be fair, this being France 🇫🇷 I guess they had to rush out to an urgent demonstration, or spontaneously decided to strike

raulk

@raulvk

i like distributed systems, Wasm, agents & engineering // building @0xff_lab

Joined February 2008

696 Following 5.7K Followers

raulk@raulvk

2026.09.19 17:54

lol, @OVHcloud literally ghosted me. so incompetent. - disk controller fails Friday AM - kernel marks disk as dead - i backup and open a ticket to replace the nvme - in 5 min, guy named “Loick” marks as critical - schedules the replacement in 10min - 24h passes, nothing has happened - nobody answers; critical ticket remains open (beautiful SLA!) to be fair, this being France 🇫🇷 I guess they had to rush out to an urgent demonstration, or spontaneously decided to strike