@Muse just continues to blow my mind!
Today I had it call Xfinity to haggle down my internet bill. it got through the phone tree to a human, hit the verification text it couldn't read, and patched me in live!! For a minute it was the muse agent, me and the Xfinity rep who had no idea it was an agent.
Combined bill savings were $85.30/mo locked for 5 years so around $5118 over the time period.
BUT seeing the call transcript with the Xfinity agent chatting with Muse agent (Hailey) is incredible! Saved me so much time!