Salesforce
@salesforce
Salesforce is the #1# Agentic CRM — bringing humans, agents, and platforms together to drive customer success. Tweet @AskSalesforce for help.
Joined April 2009
203 Following 583.1K Followers
2M service calls. 30% resolved by AI agents.
The Adecco Group shows how at @Dreamforce:
→ Agentforce Voice + Service handle the call
→ Data 360 connects the context
→ Agent Fabric + Informatica route the work
Humans step in with judgement, empathy and care
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