Salesforce customers want the flexibility to choose the models that work best for them—open or closed. We've supported open innovation on Hugging Face since 2018, and now we're proud to join the Open Secure AI Alliance. We'll continue innovating with trust at the center, helping every customer succeed with confidence, using the technology they choose.

Mahalo @DeptVetAffairs for choosing Salesforce for your landmark $1.6 billion Agentic Enterprise vision. I’m always grateful to those who serve — and we will always do our absolute best for them. This is a historic moment. We’re bringing the full power of Salesforce and Agentforce to 17 million Veterans and 467,000 VA employees, delivering the best technology in the world to those who deserve it most. Building the future of care for those who served our nation. ❤️🇺🇸

🔴 LIVE NOW: Switch on Agentic Success — Start with Customer Service See how @Equinox and @WolverineWW put AI agents to work — and how you can too. On the agenda:  ↳ Real ROI in action  ↳ Customer playbooks to copy  ↳ Live Q&A with product experts

Most AI agent pilots get stuck in a holding pattern. Circling forever. Never landing. ✈️ @Equinox and @WolverineWW landed theirs in customer service, with real outcomes.  Register for a free session on July 22 to see how.

Optimism in the Age of Agentic AI Every generation gets a great leap. This one is ours. Not because technology can do more. Because people can. Welcome to the Agentic Enterprise. Around the world, our customers are unlocking the potential of every employee. Human being. Agent doing. People bring creativity, judgment, relationships, and vision. Agents handle processing, integration, and execution, clearing the way for people to do the work only humans can do. The work that builds trust. The work that creates meaning. The work that brings you closer to every customer. That is the optimism of this moment. Profoundly human. Operationally agentic. Ironically, the more agentic your company, the more human it can become.

Got ZDR? 🚀 The currency of AI is trust. Since launching Agentforce Trust Layer with Zero Data Retention (ZDR) on June 12, 2023, we’ve drawn a hard line with our model suppliers: Your data is YOUR data — it is NOT our product or their product. 🛡️ We have never used customer data to train AI models. Ever. Learn more: #Trust# #Agentforce# #ZDR# #Salesforce#