my truthful answer is that i would never presume what the problems are. i have not seen the inside of github's architecture since 2019. i know they have good folks working there. i know that type of scale coming so quickly is very hard to react to when you run at the scale GiHub runs at. nothing is really that elastic, and orders of magnitudes more traffic showing up very quickly is hard to get in front of. I've worked at extreme scale before and seen companies spend three months just preparing for events that will increase their traffic by 10% or 20% percent, which is nothing compared to what GitHub's facing now.
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