Dreamforce(@Dreamforce):For @Cummins, AI must be trusted and deliver measurable results. Through its partnership with @Infosys and use of Salesforce Agentforce, Cummins is turning AI into tangible business value. Hear from Shyam Balaji, Sr. Director, GPM & Digital Commerce, Cummins.

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Joined June 2007

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Dreamforce@Dreamforce

2026.10.28 14:00

For @Cummins, AI must be trusted and deliver measurable results. Through its partnership with @Infosys and use of Salesforce Agentforce, Cummins is turning AI into tangible business value. Hear from Shyam Balaji, Sr. Director, GPM & Digital Commerce, Cummins.