Gergely Orosz
@GergelyOrosz
Writing @Pragmatic_Eng, the #1# software engineering newsletter on Substack. Author of @EngGuidebook. Formerly Uber & Skype.
Joined April 2009
3.1K Following 360.9K Followers
The "death of SaaS" could well be the "death of SaaS that is not API-first"
A story on how 30-person startup @craftdocs is moving off Zendesk after they built much better internal AI workflows (with a tool they open sourced, Craft Agents)
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