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Upstarts Media
@UpstartsMediaCo
Startup news starts here. Upstarts Media is a new tech publication focused on the startup ecosystem, founded by veteran reporter @alexrkonrad.
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"Advancement is getting rid of the credit card altogether." $5B startup Metropolis (@metropolisio) is chasing what co-founder Alex Israel (@Alex__Israel) calls a new market: the “recognition economy.” From parking lots to offices and fast food restaurants, Metropolis hopes to eliminate the need for a physical wallet altogether. "Advancement is getting rid of the credit card altogether, moving away from payment, moving towards acknowledgement, personalization, and belonging," he says. "How can we leverage computer vision, artificial intelligence, with a real adoption and focus on privacy? How can you leverage all of that together, to drive these remarkable experiences everywhere? That's what we're focused on." Watch the whole episode here: For more, visit Season 3 of the Upstarts Podcast is presented by ⁠⁠⁠Jira by Atlassian: Produced & edited by Eric Johnson from LightningPod:
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"This is not about surveillance. This is not about organizations like Flock." Public concern about Flock Safety has boiled over in recent months, from reports about law enforcement officers abusing access, to Americans vandalizing or destroying the startup’s cameras. At Metropolis, the $5B startup beyond much of the commercial parking in North America, co-founder Alex Israel says his company is taking a different approach. Metropolis doesn’t license data to government agencies, and benefitting from Metropolis’s AI recognition tech is opt-in, he claims, in pursuit of a “fair balance” of convenience and privacy. "Why do we feel so fine giving up our privacy in the airport?" he asks. "Why do you feel comfortable onboarding your face onto the iPhone? Because you feel comfortable with the fair exchange of value." Metropolis won’t license its data, Israel insists. And he dreams of walking into New York office buildings and not having to hand over a physical ID. "Handing my address over to a perfect stranger, for me, that’s an invasion of privacy," he says. Watch the whole episode here:
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Fast facts on Watchtower 🏰 ▪️Inspired by a chat with Admiral Paparo of @USPACOM ▪️Named after the WWII operation ▪️Tech mixes LLMs with in-house simulation software, can run on secret, local data ▪️Incubated by @ShieldCapVC and led by the firm's Akhil Iyer (@AkhilIyer1), now a venture partner ▪️Team of nearly 30 across Bay Area, Seattle, Hawaii, DC ▪️Backed by Shield, @saranormous of @conviction, In-Q-Tel, and @zebulgar and @traestephens of @foundersfund ▪️Already in pilot with several U.S. commands
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Exclusive: new defense startup Watchtower Labs is launching from stealth with $35M to help solve the U.S. military's logistics mess. I spoke with CEO and U.S. Marines veteran Akhil Iyer (@AkhilIyer1) about the company and mission to bring logistics into the AI era. Link below.
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Until today - we haven't had any press that really communicates why people love Tolan. It's not the most intuitive to grasp if you aren't a user. Grateful to @alexrkonrad for actually taking the time to speak with our users, and write the first feature that does.
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Really grateful for the time @alexrkonrad spent getting to know Tolan, starting by talking with the folks we serve every day. Proud to be working with @mignano and the @usv team, and stoked to have @rabois and @khoslaventures doubling down, bringing our total funding to $60m
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everyone else is building ai agents to shop for you. meanwhile, at Tolan, we’re building one that talks you out of buying things!
Exclusive: Tolan's AI app is used by 250K people, mostly outside of Silicon Valley. Now the startup has raised $30M from USV, Khosla Ventures and Homebrew to widen access to an AI companion CEO Quinten Farmer (@quintendf) wants you to trust. My Upstarts profile (link below) 👇
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sponsors of @UpstartsMediaCo truly have no idea the vis they get with @alexrkonrad @mercury is currently in Grand Cayman
DATA: Are AI assistants launching a new era of agentic commerce? @danhilltech, head of consumer product at @stripe, thinks so. I spoke to him for exclusive intel on how 70+ assistants currently use @link, including how much they spend, and on what 👀
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Loved chatting with @alexrkonrad about tough times, running a moonshot in stealth for almost 5 years and what's next for Neko after NY
Neko CEO Hjalmar Nilsonne was licking his wounds after "crash landing" a climate startup. Then he got a fateful DM from Spotify's Daniel Ek Together, @HjalmarNilsonne and @eldsjal co-founded @Neko, a $7B startup that calls itself "the most valuable hour you can spend on your health." After years operating in Europe, Neko recently launched in NYC, where it's quickly built a waitlist of 50,000 people, and started work on 3 more locations. Miami, San Francisco and Washington, D.C. are next. “People sometimes think that there’s some machine, and you go in, and you get a kind of paper receipt telling you if you’re gonna die or not,” Hjalmar tells me. “In reality, it’s the exact opposite.” On The Upstarts Podcast, Nilsonne talks about the fateful Twitter DM from Ek that got Neko going; why the doctor visit hasn’t changed much in 100 years; and how to keep a startup team motivated while chasing a long-term “moonshot.” Plus, he shares his Upstart Moment: a bet-the-company pivot driven by an internal memo he wrote, “Free Is Not Enough.” A big thanks to this season's sponsors @Atlassian and @chargebee for supporting unfiltered founder interviews like this 🫡 CHAPTERS: 00:00 Introduction 01:48 Mapping Your Body In One Hour 03:54 Why The Doctor’s Visit Hasn’t Changed In 100 Years 07:31 Building Four Businesses In One: Devices, Hardware, Software, Clinics 09:22 Breaking Down A Neko Visit First-Hand 12:58 Why Half of Neko’s U.K. Members Never Had A Health Check 16:59 ‘Brutally Efficient With Your Time’: Why Every Second Counts 19:04 Helping Human Doctors, Not Replacing Them 22:40 Delivering Outcomes For the 92% Of Members Not At Risk 26:47 A Climate ‘Crash Landing’ And A DM From Daniel Ek 33:12 Motivating A Team To Chase A Moonshot 37:42 Neko’s Upstart Moment: The ‘Free Is Not Enough’ Memo And Pivot 41:30 Pricing Neko Accessibly For The 99.9% 45:44 What The Tesla Roadster Can Teach Founders About Change 48:33 Space-Age Scan, Old-School Advice: Cut The Coffee Thanks for watching!
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NEW SEASON! Season 3 of The Upstarts Podcast is back TOMORROW, October 8! We have awesome guests lined up this fall, covering everything from AI to woolly mammoths, and parking. Real startup stories and lessons like you expect from us, all in one commute. Sign up below!
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TBC is a startup building software from 'wetware.' "The premise of the company is that the brain processes information in a very special way. It's a lot more efficient, more dynamic and complex," says @BioComputingCo CEO Alex Ksendzovsky. New season of The Upstarts drops Oct 8!
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"Building software is not the hard part, it's maintaining the software and running it." @TrustVanta CEO @christinacaci isn’t worried about AI taking her job. Vanta has an advantage no one else has. Private Tokens. This season is brought to you by @Rippling.
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"The companies that can really own and control their destiny are going to be able to separate," says @ShivdevRao. @AbridgeHQ is controlling their destiny by partnering with NVIDIA to train a custom model for its healthcare agents. This season is brought to you by @Rippling.
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Matt Harpe and his co-founder Mitchell Troyanovsky faced "a fair amount of skepticism" while building their startup @trybasis. Basis succeeded by going straight to the source — their agents were trained from shadowing actual accountants. This season is presented by @Rippling.
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How can a vertical AI startup in a category like *accounting* possibly compete with the likes of OpenAI and Ramp for talent? At $1.15B startup @trybasis, CEO Matt Harpe says he first sells people on the category: "Accounting is extremely important, it's under-appreciated." Then, there's the tech: finding ways to leverage AI models and advances for an untapped market of 3 million knowledge workers in the field. "We really want to be the home for applied AI talent in New York," he says. "And I think there are a number of properties of accounting as a discipline that have forced us to be on the frontier of what's possible in terms of leveraging the abilities of these models to build very capable systems." Catch the full interview on The Upstarts Podcast, presented by @Rippling 🫡
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Listen to Matt (who does too much real work to have a twitter) on what @trybasis is doing for accountants
Nobody wants to be an accountant anymore. Basis CEO Matt Harpe thinks he can help. Founded in 2023 by Harpe and @mitch_troy, Basis builds AI agents for accounting firms, automating hours of number crunching and copy-paste into a review process that takes minutes. @trybasis already works with 25% of the top 150 firms in the U.S. and reached a valuation of $1.15B in February. And far from eliminating jobs, Harpe believes his startup will help human accountants get paid. "It will increase how valuable accountants are, because they will be able to accomplish so much more," he says. On The Upstarts Podcast, Harpe shares: ▪️how Basis can stay ahead of the big labs like Anthropic and OpenAI in its vertical ▪️why outcome-based pricing is nice work, if you can get it ▪️how he pitches top AI talent in New York on building accounting tools, of all things. Plus, he shares his Upstart Moment: resisting calls to chase short-term revenue until his product felt ready for primetime. TIMESTAMPS 00:00 Introduction 01:47 The basis for Basis 07:25 Why no one wants to be an accountant any more 14:37 CEO Matt Harpe's founder journey 19:46 "The home for applied AI talent in New York" 22:58 Winning over skeptical accountants as customers 28:41 A big bet on agents from the start 31:31 Outcome-based pricing and its challenges 35:52 Competing with the big AI labs like OpenAI 41:11 Making human accountants more valuable A big thanks to our season sponsor, @Rippling, for supporting founder stories like this 🫡 Enjoy!
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