Practices for embedding AI agents into enterprise systems
[Layered Memory -- 4-Tier Memory & Context Broker]
๐ก An AI agent that starts from scratch every session is like a new hire who asks the same questions every day. Separate memory into four layers and dynamically assemble "only what's needed right now" -- that's what makes an agent production-ready.
๐ฅ Problems Solved
- Context loss across sessions: context vanishes between sessions and agents, forcing repeated work
- Finite context window: stuffing full history into the window degrades both cost and accuracy
- Memory bloat: unlimited accumulation increases cost, privacy risk, and context pollution
- Lost in the middle: injecting too much context actually reduces answer accuracy
๐๏ธ Proposed Pattern
Separate memory into four tiers: Working (current session, ephemeral), Episodic (past summaries, per-user), Semantic (RAG-indexed knowledge), and Organizational (people, teams, relationships as a knowledge graph). Assign each tier its own storage, TTL, and ACL. A Context Broker retrieves from relevant tiers based on user intent, then prioritizes, summarizes, and compresses within a token budget -- assembling context from only the most relevant information.
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Selection Criteria
- When to use: agents providing continuous support across sessions and agent boundaries
- When NOT: one-shot stateless tasks; use cases where a small, fixed context is sufficient
โ ๏ธ Pitfalls
- Episodic memory bloat: store summaries (not raw logs) and control with importance scores, TTL, and time-decay
- Context broker quality: poor reranking lets irrelevant information slip through, degrading accuracy
- Cross-layer ACL consistency: when layers have different ACLs, aggregation must reduce to the strictest permission
๐ ๏ธ Implementation Approach
1. Deploy a vector DB (Pinecone / Weaviate / pgvector) for the semantic memory tier and Neo4j for the organizational knowledge graph tier, configuring storage, TTL, and ACLs per tier
2. Build a summarization pipeline for episodic memory -- store summaries instead of raw logs and implement automatic forgetting via importance scores and time-decay
3. Implement the Context Broker with reranking (Cohere Rerank / cross-encoder) to dynamically assemble the most relevant information within a token budget (target ~8,000 tokens) based on user intent
4. Leverage memory management frameworks (Mem0 / Zep) for cross-session and cross-agent context persistence
5. Tag each memory tier with ACL metadata and integrate with the Context Firewall (P10) to reduce permissions to the strictest level at aggregation time
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